Way back in December of 2014, I pulled a redemption card for a Rookie Signatures autograph of Kawhi Leonard from a box of 2012-13 Panini Basketball. I waited, and waited, and waited. Sometimes I tried to contact someone at Panini about it, but never heard anything back. Some time ago, the card popped up on Panini's list of cards that had been produced, and I saw some of them on eBay, but I never got mine.
Finally, I saw that some people were having success in reaching out to a Twitter account, @PaniniCSM, so I gave that a shot. Nothing. I sent another Tweet. Nothing. Finally, I sent a third Tweet, asking why I saw other people getting responses but no movement on my request. That time they got back to me, and within an hour I'd let them know that I would love to have the Leonard autograph, but if it needed replacement I would like to have something from the Houston Rockets. Pretty soon after that, I got a shipping notification. The package arrived after I left for Utah, so I asked my wife to take a picture of what they sent me.
That there is my first autograph from Houston superstar James Harden. It's a Game Changers autograph from 2013-14 Panini National Treasures Basketball. That's a pretty fancy card, and I am happy with the replacement.
My wife also took a picture of the serial number on the back. This is the base version of the card, numbered # 59 / 60. It took a little bit of doing, but eventually I got in touch with someone from Panini and wound up with a card I am satisfied with.

